SYNCHRONOUS/LIVE STREAM CLASS POLICY

IMPORTANT NOTICE: Please be aware that violating any policy stated below will result in a certificate of completion or course credit not being awarded. 

TECHNOLOGY REQUIREMENTS FOR SYNCHRONOUS/LIVE STREAM COURSES 

• Desktop computer/laptop (PC or Apple) with keyboard. Only tablets with the same functionality as a computer or laptop can be used. Cell phone usage as a primary device is strictly prohibited.  Usage of cell phone as a secondary device for audio or camera purposes may be permitted at the discretion of the instructor or monitor.
• A quiet workspace environment with desk or table and chair
• A strong, consistent internet connection to stream audio and video in both directions. Cell phones do not meet this requirement.
• Broadband internet access (preferably wired). "Broadband" means minimum speeds equivalent to DSL, satellite, or cable connections of at least 8 mbps. Note: WiFi connections are typically significantly slower than wired connections.
• Webcam (internal or external camera) Note: Must be compatible with Zoom application.
• Microphone or headset with microphone
• Ability to see the full screen and access a keyboard at the same time
• Google Chrome or Mozilla Firefox web browsers

PLEASE NOTE: NEITHER THE INSTRUCTOR NOR CANOPY STAFF IS RESPONSIBLE FOR INTERNET SPEEDS, BANDWIDTH ISSUES, OR PERSONAL COMPUTER ISSUES. CONTACT YOUR INTERNET PROVIDER OR COMPUTER TECH SUPPORT IF YOU HAVE QUESTIONS OR CONCERNS ABOUT YOUR INTERNET OR COMPUTER HARDWARE CAPABILITIES.

 COURSE PARTICIPATION & EXPECTATIONS FOR SYNCHRONOUS/LIVE-STREAM 

• Students must meet the technology requirements during registration check-in prior to start of class.
• Failure to sustain a stable connection will count as missed time. If the connectivity issue consistenly persists, instructor or monitor may request that the student discontinue the course and reschedule to a future course. Student registration will then be placed on hold for completion at a later date.
• Driving or being in a vehicle is strictly prohibited! Studentswill not get credit for class time and class participation.  NC Gen. Statutes § 20-136.1 Location of television, computer, or video players, monitors, and screens.  No person shall drive any motor vehicle upon a public street or highway or public vehicular area while viewing any television, computer, or video player which is located in the motor vehicle at any point forward of the back of the driver's seat, and which is visible to the driver while operating the motor vehicle.
• Only one student per screen is allowed. Shared screens are prohibited and only the student logged into Zoom will receive credit for the class session.
• All electronic devices must be silenced and microphones muted.
• Students must not engage in other activity while taking the course. (Refrain from any activity that you could not do while in a classroom)
• Students are only permitted to use electronic devices to enhance their learning, including taking notes or researching class topics, or viewing the online textbook. Any other programs or applications must be closed during class. Sending personal emails/texts, shopping online, visiting social networking sites, or playing games are considered to be disruptions and are not acceptable student conduct. If an instructor or monitor discovers that a student is using an electronic device for these (or similar) purposes, he or she will get one verbal warning. If the student is found using an electronic device a second time for these (or similar) purposes, he or she will receive a verbal final warning followed by a staff email notification. If the student is found using an electronic device a third time for these (or similar) purposes, he or she will be dismissed from class without recourse. Students dismissed from class for violating the electronic device policy are not eligible for a refund.
• Students must participate during class discussion, and reply to all prompts and quizzes.
• Students must remain connected to the class session at all times, including course breaks, and return from course breaks on time.

Canopy Real Estate Institute Policies and Procedures Disclosure