Charlotte S. Hicks, CPA, CIC, ARM, AAI, CWCA is the past owner of Glasgow Hicks Insurance Agency LLC, now AON. She holds degrees in International Economics and Accounting. Charlotte has been a frequent speaker at many industry events across the country and is the co-author of A Business Success Journal – Straight Talk by Real People.

Charlotte worked for Electronic Data Systems for 12 years, spending the majority of that time in Corporate Tax with responsibilities for federal and international tax planning and compliance. Additionally, she developed the first plant systems for Saturn Corporation, wrote system enhancements for General Motors’ robotics operation, and oversaw the development of the initial automated systems to control financial and HR authorization within EDS.

Charlotte was awarded the Young Agent of the Year honor by the Independent Insurance Agents of North Carolina in 2001. She was President of IIANC from 2009-2010. Additionally, she served as the Secretary/Treasurer of the NC Surplus Lines Association, Vice President of the National Instar Users Group, and Secretary/Treasurer of the Upper Delaware Captive Insurance Company. She currently serves on the Board of Directors of the North Carolina Insurance Underwriting Association.

A long-time advocate for professional education, Charlotte is an instructor for the Risk and Insurance Education Alliance, the NC Department of Insurance, and other insurance companies and organizations. She has been a speaker for state, national, and international events on insurance, marketing, and business management.

As a business and insurance consultant, Charlotte has worked with clients all over North America and as far away as South Africa, Slovenia, and Russia. She is the founder of Nowpreneur, which helps companies implement marketing strategies that result in sustainable and profitable growth.

Charlotte is a Past President of the Wilmington West Rotary Club and the Commodore of the Carolina Yacht Club. A former competitive sailor, she is a Certified Race Officer, and PADI Master Scuba Diver Trainer. She devotes most of her free time to regatta management and underwater photography.

Register for one of Charlotte's classes at Canopy Calendar